> For the complete documentation index, see [llms.txt](https://docs.bituo-technik.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bituo-technik.com/troubleshooting/electrical-2.md).

# App & Cloud

### ⚡Quick Fixes

<details>

<summary><strong>Unable to Set High-Frequency Update Intervals in Zigbee2MQTT for Tuya Zigbee Products</strong></summary>

**Issue:** You are trying to set a high-frequency update interval (e.g., 5 or 10 seconds) for your SPM or SDM series Tuya Zigbee device, but the setting is not applied or supported.

**Context & Root Cause:** The intervals listed in the table below refer to the adjustable range available through the **"Update Frequency"** expose in Zigbee2MQTT (which is visible once the Product Model is loaded via MQTT).

Because Tuya's cloud platform imposes penalty restrictions on high-frequency data reporting, we had to restrict the minimum adjustable limits on older (EOL) models to ensure device stability. Currently, only newer Active models fully support high-frequency intervals down to 5 seconds.

**Supported "Update Frequency" Ranges by Model:**

<table><thead><tr><th width="223">Product Name</th><th width="113">Status</th><th width="200">Local Update Interval</th></tr></thead><tbody><tr><td><a href="https://www.zigbee2mqtt.io/devices/SPM01.html#tuya-spm01">Tuya SPM01</a></td><td>EOL</td><td>150-3600s</td></tr><tr><td><a href="https://www.zigbee2mqtt.io/devices/SPM01V2.html">Tuya SPM01V2</a></td><td>EOL</td><td>150-3600s</td></tr><tr><td><a href="https://www.zigbee2mqtt.io/devices/SPM01V2.5.html">Tuya SPM01V2.5</a></td><td>EOL</td><td>150-3600s</td></tr><tr><td><a href="https://www.zigbee2mqtt.io/devices/SPM01V1-GT.html#tuya-spm01v1-gt">Tuya SPM01V1-GT</a></td><td>Active</td><td>5s-3600s</td></tr><tr><td><a href="https://www.zigbee2mqtt.io/devices/SPM02.html#tuya-spm02">Tuya SPM02</a></td><td>EOL</td><td>300s-3600s</td></tr><tr><td><a href="https://www.zigbee2mqtt.io/devices/SPM02V2.html">Tuya SPM02V2</a></td><td>EOL</td><td>300s-3600s</td></tr><tr><td><a href="https://www.zigbee2mqtt.io/devices/SPM02V2.5.html">Tuya SPM02V2.5</a></td><td>EOL</td><td>300s-3600s</td></tr><tr><td><a href="https://www.zigbee2mqtt.io/devices/SPM02V3.html#tuya-spm02v3">Tuya SPM02V3</a></td><td>Active</td><td>5s-3600s</td></tr><tr><td><a href="https://www.zigbee2mqtt.io/devices/SPM02V1-GT.html#tuya-spm02v1-gt">Tuya SPM02V1-GT</a></td><td>Active</td><td>5s-3600s</td></tr><tr><td><a href="https://www.zigbee2mqtt.io/devices/SDM01.html">Tuya SDM01</a></td><td>EOL</td><td>5s-3600s</td></tr><tr><td><a href="https://www.zigbee2mqtt.io/devices/SDM01V1.5.html#tuya-sdm01v1-5">Tuya SDM01V1.5</a></td><td>EOL</td><td>5s-3600s</td></tr><tr><td><a href="https://www.zigbee2mqtt.io/devices/SDM01V1-GT.html">Tuya SDM01V1-GT</a></td><td>Active</td><td>5s-3600s</td></tr><tr><td><a href="https://www.zigbee2mqtt.io/devices/SDM02V1.html#tuya-sdm02v1">Tuya SDM02V1</a></td><td>EOL</td><td>150-3600s</td></tr><tr><td><a href="https://www.zigbee2mqtt.io/devices/SDM02V1-GT.html#tuya-sdm02v1-gt">Tuya SDM02V1-GT</a></td><td>Active</td><td>5s-3600s</td></tr></tbody></table>

⚠️ **IMPORTANT WARNING FOR EOL USERS:** If you are currently using an EOL product and your current update interval is *faster* than the new limits (for example, an SPM01V2 running at 30 seconds), **DO NOT perform an OTA firmware update** via the Tuya Zigbee gateway. Updating the firmware will force your device to adopt the restricted intervals listed above, and this process cannot be reversed.

💡 **PURCHASING TIP:** When buying new products, **please confirm the specific product version with your seller** to ensure it supports the high-frequency update intervals you need.

</details>

### 🛠️ Detailed Guides

* [Virtual ID for Tuya Connectivity Products](/troubleshooting/electrical-2/virtual-id-for-tuya-connectivity-products.md)  `[All Tuya Products]`&#x20;
* ["Failed to Add the Device" Error in Smart Life App](/troubleshooting/electrical-2/failed-to-add-the-device-error-in-smart-life-app.md)  `[All Tuya Products]`&#x20;