Issue: You are trying to set a high-frequency update interval (e.g., 5 or 10 seconds) for your SPM or SDM series Tuya Zigbee device, but the setting is not applied or supported.
Context & Root Cause: The intervals listed in the table below refer to the adjustable range available through the "Update Frequency" expose in Zigbee2MQTT (which is visible once the Product Model is loaded via MQTT).
Because Tuya's cloud platform imposes penalty restrictions on high-frequency data reporting, we had to restrict the minimum adjustable limits on older (EOL) models to ensure device stability. Currently, only newer Active models fully support high-frequency intervals down to 5 seconds.
Supported "Update Frequency" Ranges by Model:
⚠️ IMPORTANT WARNING FOR EOL USERS: If you are currently using an EOL product and your current update interval is faster than the new limits (for example, an SPM01V2 running at 30 seconds), DO NOT perform an OTA firmware update via the Tuya Zigbee gateway. Updating the firmware will force your device to adopt the restricted intervals listed above, and this process cannot be reversed.
💡 PURCHASING TIP: When buying new products, please confirm the specific product version with your seller to ensure it supports the high-frequency update intervals you need.
Virtual ID for Tuya Connectivity Products [All Tuya Products]
"Failed to Add the Device" Error in Smart Life App [All Tuya Products]
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